GMC Limited Privacy Policy
Our contact details
Name: GMC Limited
Address: Merlin House, Brunel Road, Theale, Reading, RG7 4AB, UK
Phone Number: +44 1189 026 677
E-mail: info@gmcltd.net
The type of personal information we collect
We currently collect and process the following personal information that could be used to identify you i.e:
Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Marketing Purposes
Order Processing and Enquiries
Staff Administration
We use the information that you have given us in order to:
Provide efficient customer support by accessing relevant information about individuals, including their purchase history, preferences, and previous interactions. This helps us in resolving issues, providing personalised assistance, and improving customer satisfaction.
Gather insights into customer needs and preferences so that we can identify areas for improvement, develop new products or services, and enhance existing offerings to better meet customer expectations.
Manage customer accounts, deliver products, process transactions, and maintain records necessary for our business operations.
Detect and prevent fraudulent activities, such as identity theft, unauthorised account access, or financial scams. By monitoring patterns and anomalies, we can protect our customers' data and maintain a secure environment.
Occasionally, we may disclose your personal information to trusted third parties. The following guidelines outline our approach to safeguarding your data and maintaining your privacy:
We only share the necessary information required for these third parties to carry out their specific services
They are strictly permitted to utilise your data solely for the purposes specified in our contractual agreement
We maintain a close working relationship with them to ensure consistent respect for and protection of your privacy
If we cease to engage their services, any data they possess relating to you will either be deleted or anonymized
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@gmcltd.net
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
GMC also have a GDPR Policy which you can view here: https://drive.google.com/file/d/16Ks7gg5sKUA1wEY2fAzya2hLbPAAmDCU/view?usp=drive_l
How we store your personal information
Your information is securely stored.
We keep personal data indefinitely if we are holding it only for:
archiving purposes in the public interest;
scientific or historical research purposes; or
statistical purposes.
Otherwise, it will be stored until it is no longer needed. We will then dispose of your information by safely and securely destroying the data and any potential backups.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@gmcltd.net, +44 1189 026 677 or Merlin House, Brunel Road, Theale, Reading, RG7 4AB, UK if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@gmcltd.net
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Date Completed: 22/06/2023